Our model of Hospitality in Long-Term Care communities is an extension of the exemplary care provided by our partners. With this top of mind, our team focuses on several key aspects in the delivery of our services. Acute-level environmental services standards, stellar quality of food, enhanced interaction of service, and honouring the dignity of our Residents are all among the aspects that we focus on.
We work closely with our clients to curate custom solutions that meet the changing needs of their Residents, personalizing service in small ways to suit Residents and increase satisfaction.
Our 'Resident First' Experience
Resident First is not just a program. It’s a belief and a philosophy for resident support and engagement. When partnering with Marquise, your residents and community are the heart of our business. Every day, in all we do, you will see us living and breathing our philosophy of “Residents First.”
Our Resident First culture is built on three core beliefs…
Our teams deliver Resident First experiences every day. But twice a year, we augment their daily routines with our Brighter Smiles initiative. Our signature campaign provides our teams an opportunity to recognize our amazing residents and lift their spirits bringing focus to our resident first way of life.
Our teams deliver Resident First experiences every day. But twice a year, we augment their daily routines with our Brighter Smiles initiative. Our signature campaign provides our teams an opportunity to recognize our amazing residents and lift their spirits bringing focus to our resident first way of life.
Our Purpose
We believe that every Resident deserves warm caring hospitality, healthy delicious meals, and a clean safe place to live. That’s what we call our Resident First Experience.
Our Vision
To live a hospitality culture that is focused on delivering an exceptional Resident experience.
Our Commitment To Sustainability
Marquise focuses on improving and continually enhancing the dining experience for each and every Resident and their families. We endeavour to source and use local products available to us in the local communities we serve.